In the age of social media - transparency rules - but do you still have to post every comment that someone posts to your blog? Some people allow comments to automatically post on their blogs, but others like to review their comments before they are posted.
When you look at the content of the comments that someone is wanting to post, you have to think about what their perceived intent is, what do they want others to see, and what kind of response do you think they want (if they haven't specified in their comment). It could be a public relations nightmare if you decided not to post it (from the commenter) or if you decided to post it (from reactions from readers).
One solution is to not post the comment, but to dedicate a blog post to addressing that core issue. On the other hand, another solution is to post the original comment and respond to that comment directly.
Whether your blog is set to post comments automatically or you review them, make sure that you post your blog comment policies on your blog. Sometimes it's not necessary to create blog comment policies, but if you discuss sensitive (or potentially sensitive) items on your blog, it's a good idea.
For some fun reading, check out the Huffington Post's post for the Top 10 PR Blunders of 2011.
Tuesday, January 10, 2012
Sunday, January 1, 2012
2012: Is a New Year's Resolution Necessary?
I'm looking at New Year's Resolutions a little differently this year. Why should I wait until January of every year to resolve to do something differently? Why not make changes when you decide to make a resolution, whether it's in March, August or January 1.
Time.com has a list of the Top 10 Commonly Broken New Year's Resolutions. Take a look at the list and you'll see that they're also the most commonly made New Year's Resolutions. Whether you're resolving to change something for your business or personal life, there is absolutely one thing you need: a plan! If you don't have a
plan, you most likely won't achieve what you want. Your plan must have measurable goals or objectives. "Losing weight" isn't a good objective at all; "losing 30 pounds by June 1, 2012" is a measurable goal that you can track.
Also remember that it takes a long time to make a habit, and in most cases, that's what you're trying to achieve: a new habit for your lifestyle. The 21 day-to-make-a-habit rule no longer applies, instead, a UK psychology blog post suggests that it's different for different people. In their study it took an average of 66 days, but anywhere from 18 to 254 days.
No matter how long it takes for you to make a lifestyle or habit change, it takes hard work and conscious effort. The next time you think about making a positive change, don't wait for the sparkly ball in Times Square to drop for a fresh start.
Time.com has a list of the Top 10 Commonly Broken New Year's Resolutions. Take a look at the list and you'll see that they're also the most commonly made New Year's Resolutions. Whether you're resolving to change something for your business or personal life, there is absolutely one thing you need: a plan! If you don't have a
plan, you most likely won't achieve what you want. Your plan must have measurable goals or objectives. "Losing weight" isn't a good objective at all; "losing 30 pounds by June 1, 2012" is a measurable goal that you can track.Also remember that it takes a long time to make a habit, and in most cases, that's what you're trying to achieve: a new habit for your lifestyle. The 21 day-to-make-a-habit rule no longer applies, instead, a UK psychology blog post suggests that it's different for different people. In their study it took an average of 66 days, but anywhere from 18 to 254 days.
No matter how long it takes for you to make a lifestyle or habit change, it takes hard work and conscious effort. The next time you think about making a positive change, don't wait for the sparkly ball in Times Square to drop for a fresh start.
Thursday, December 22, 2011
Words of Wisdom When Starting Your Own Business
Starting your own business can be difficult and it can be even more challenging to run that business. For most people, running their own business is something brand new and because of that, you're learning new things all the time. When you're learning and succeeding with your business, your efforts will be rewarded. On the other hand, sometimes it may seem like your efforts are fruitless and you may be second-guessing your decision to start your own business. This is completely normal.
If you haven't taken the jump yet (or even if you've already started your own business), here are some things to consider:
The last, and most important thing, is to remember why your started (or want to start) your company in the first place.
If you haven't taken the jump yet (or even if you've already started your own business), here are some things to consider:
- Make sure your family is supportive of your decision.
- Check yours and your family's finances to ensure your decision is financially feasible.
- Enlist a business mentor - someone you admire and can talk to about how they became business savvy.
- Know that this is your baby and that your family won't always have the same unconditional love for your business that you do.
- Know when to ask for help.
- Know when to hire help.
- Be flexible.
- Always have a back-up plan.
- Learn how to deal with the stresses of owning your own business in a healthy way that won't affect your family or clients negatively.
The last, and most important thing, is to remember why your started (or want to start) your company in the first place.
Monday, December 12, 2011
Book Review: Unleashing the Ideavirus by Seth Godin
Another book from the early 2000's that still has relevant topics to today's marketing principles is Unleashing the Ideavirus by Seth Godin. His whole premise is about marketing an experience and interacting with those involved with the experience. Those customers' information should be captured and then be asked for permission to interact them in the future. With the inundation and various types of communication channels today, permission marketing is an absolute necessity when continuing the conversation with your customers.

Another concept Godin introduces in this book is a "sneezer." A sneezer is someone more likely to tell their friends about a great new idea. These people are the crux of the ideavirus. You need credible people to spread the good news about your product, service or promotion and those people are your sneezers. Find those people, have a plan, ask for permission and unleash the ideavirus and watch the viral marketing do its magic to grow your brand awareness and sales.

Another concept Godin introduces in this book is a "sneezer." A sneezer is someone more likely to tell their friends about a great new idea. These people are the crux of the ideavirus. You need credible people to spread the good news about your product, service or promotion and those people are your sneezers. Find those people, have a plan, ask for permission and unleash the ideavirus and watch the viral marketing do its magic to grow your brand awareness and sales.
Monday, November 14, 2011
Holiday Gifts for Your Clients
Can you believe it's already time for the holidays? It's time to start thinking about personalizing a gift for your clients that they will appreciate. When looking for a holiday gift, you'll want to consider these things:
- Is there a monetary limit on gifts that your clients can receive?
- Make sure your gift is related to something personal your client likes, golfing for example.
- Make sure that it's something that they will use and not give it to their child/grandchild.
Sunday, October 23, 2011
The Hardest Part of Starting Something New
Sometimes it can be difficult to get something started once you have developed that great idea. You may be nervous that it's not ready to been seen by the world, or that you don't have it just perfect. Don't delay! Send in that updated resume or start that YouTube channel. It may not be perfect, or up to your perfection standards, but once you start that project or task, finishing or maintaining your project will get progressively easier. Get started today!
Thursday, October 13, 2011
Considerations for Marketing with QR Codes
QR (quick response) Codes are used to direct people to a certain website, graphic, product, etc. in marketing campaigns or to direct them to more information. Using them can show that you're on the leading edge of technology, but consider the following things when using them in your next marketing piece or campaign.- Know your demographics - Are the people that you want to scan your QR Code carrying mobile phones that support QR Code scanners? Does your audience know what these codes are for? Make sure to think about these things in relation to your target audience.
- Use the QR Code appropriately - Are you directing people to something that can't be displayed on the piece you've created? The QR Code should direct people to something that they're interested in. For example, if you're running a campaign directing people that visit your store to sign-up for your rewards program online, you can have a piece with a QR Code that directs them to sign-up on the spot with their mobile devices.
- Educate your staff - Make sure anyone from your company or department that interacts with people using a QR Code know what the code is and what it does. People won't use something they don't understand.
- Be creative! - Your imagination is the only limit in how you can use a QR Code to direct people to specs for your new product, a special coupon code, or a social media account, etc.
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