Do What You Say You Will When You Say You Will

It's really important to do what you said you would do, when you said you would. Why is this so important? Think about when someone told you they would do something and they didn't deliver. What did you think of them? Probably not very good things.

Doing things as promised makes a powerful statement to people, especially your clients or future clients. A tactic I learned from the book, The Power of Focus by Jack Canfield, Mark Victor Hansen, and Les Hewitt, was to deliver as promised and tell your client, "As promised, I completed this for you." People want to be able to count on you, and when you deliver it only adds to building your character in the eyes of your client.